F.A.Q.'s

Questions Frequently Asked by Healthcare Providers

What types of wounds are treated at a Wound Care Center?
Wounds that fail to show progress in 2 weeks or heal completely in 6 weeks should be referred to a program specializing in wound care, like those managed by Diversified Clinical Services. Typically, the underlying etiology of these non-healing wounds may be: Diabetes, Venous Disease, Arterial Disease, Pressure, and Collagen Vascular Disease.
How are the underlying disease processes causing the wounds managed?
The multidisciplinary team of wound care specialists will assess the patient for all disease processes contributing to the delayed healing of the patient's wounds and develop a treatment plan to address these underlying etiologies. Prescribed treatment will be coordinated with the patient's primary care physician and other healthcare specialists to maximize healing.
What are the qualifications of the physicians and nurses treating the patients?
All of the physicians and nurses working with patients at Diversified Clinical Services Wound Care Centers have attended specific training for the treatment of non-healing wounds and are credentialed by the hospital to work in the program.
What communication is provided to the primary care physician and the insurance company?
The team of physicians and nurses will communicate the patient's treatment and progress directly with the family doctor at regular intervals, providing written reports and photographs of the patient's wound status. Any reports required by the insurance company will be provided as requested.
What are the healing outcome rates for patients treated in Diversified Clinical Services Wound Care Centers?
Healing outcomes for all Diversified Clinical Services Wound Care programs are tracked through the company's WoundStar® database. Nationally, 85% of all treated wounds are healed in 14 weeks or less.
Is patient education provided for compliance and prevention?
At each visit the patient will be evaluated for progress with the treatment plan, and patient education will be provided to assure their understanding of the necessary steps to achieve healing and prevent wounds in the future.
What process is followed to establish a treatment plan?
The multidisciplinary teams at all Diversified Clinical Services Wound Care centers follow nationally accepted standards for wound care. Individual treatment plans, based on the each patient's healthcare needs, are established and the patient's response to treatment is evaluated during each visit. The treatment plan is revised as needed based on the patient's wound healing progress.
How is the patient's progress monitored?
At each visit, the patient's wound is reassessed and the clinical information is entered into the wound program's database. In doing so, the medical staff is able to track the patient's progress compared to clinical benchmarks for wound healing.
What is Hyperbaric Oxygen Treatment?
Hyperbaric Oxygen Treatment (HBOT) is a treatment in which the patient breathes 100% oxygen inside a pressurized chamber. The therapy quickly delivers high concentrations of oxygen to the bloodstream, assists in the healing process of wounds and is effective in fighting certain types of infection. The wound care program physician determines if this therapy is indicated for the patient.
Who can refer a patient to a Diversified Clinical Services Wound Care Center?
- Physicians
- Case Managers
- Home Care Nurses
- Discharge Planners
- Acute Care and Long Term Care Nurses
- Social Workers
- Physical and Occupation Therapists
- Pharmacists